Privacy Policy

Who we are

Dynamic Tours Pvt Ltd is a leading tour operator , which provide premium end to end travel services. Our head office is located in Lahore, Pakistan.  At Dynamic Tours, we take your privacy seriously. This privacy policy outlines how we collect, use, and protect your personal information when you use our website and services.

This Privacy Policy describes the policies of Dynamic Tours on the collection, use and disclosure of your information that we collect when you use our website ( https://dynamic.pk ) (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

What Information do we collect

When you use our website and services, we may collect the following information:

  • Personal information such as your name, email address, mobile number, location, phone number, address, age, passport information and date of birth.
  • Information about your travel preferences and plans.
  • Information about your payment methods.

Information about your device and browsing behaviour, such as your IP address, browser type, and pages visited on our website.

How do we use your information

We use your information for the following purposes:

  • To provide you with travel services, including visa processing, air ticketing, and tour packages.
  • To communicate with you about your travel plans and provide customer service.
  • To process payments for our services.
  • To personalize your experience on our website and recommend travel options that may be of interest to you.
  • To improve our website and services.

We will use the information that we collect about you for the following purposes as well:

  • Marketing/ Promotional
  • Creating user account
  • Testimonials
  • Customer feedback collection
  • Processing payment
  • Customer Support
  • Administration info
  • Targeted advertising
  • Manage customer order
  • User to user comments
  • Dispute resolution
  • Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do. We may share your personal information with third parties for their marketing purposes. We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

Your Rights:

Depending on the requirements that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share your personal information to another entity, withdraw any consent you provided to us to process your data. To exercise these rights, you can write to us at tours@dynamic.pk. We may respond to your request in accordance..

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at tours@dynamic.pk. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.  If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. 

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Website Information

Our in-house team creates all of the information , images, videos on our website, which may include images, videos , audio and information from other sources as well. We make every effort to ensure that all information provided on the website is correct and updated. We recommend all users that they must validate the information from other reliable sources before taking a decision. Dynamic Tours Private Limited (www.dynamic.pk) does not assume any obligation and all actions taken by users are the result of their own free will.

Information Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, and alteration. We use secure technologies and follow industry best practices to protect your information.  However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Enquiry Form

When you fill out our enquiry form, we collect your name, email address, phone number, and message information. We use this information to respond to your enquiry and provide you with information about our services.

Visa Requirements

Our website contains information about visa requirements for different countries. Please note that visa requirements are subject to change at any time, and we do not guarantee the accuracy or completeness of this information. We recommend that you consult with the appropriate embassy or consulate for the most up-to-date visa information.

Images and Content

Our website contains images and content related to travel destinations and services. All content on our website is created/acquired by our in-house team and is protected by copyright laws. You may not reproduce, modify, or distribute any content from our website without our written permission.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to Privacy Policy

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. We therefore recommend that you periodically review this page.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us email: tours@dynamic.pk. We will address your concerns in accordance.